Ice in a pipe keeps building pressure until something gives. We thaw it the safe way, fix any crack, and tell you the price before we start. Day or night.
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In most Chicago homes, pipes freeze in the same places: the kitchen sink on an outside wall, the back addition of a bungalow, an enclosed porch, the crawlspace, the garage, and the spot where the water service line comes through the foundation. If one faucet goes dry while the rest still run, the freeze is usually between that fixture and the nearest outside wall.
We find the frozen section first, then thaw it with controlled heat so the pipe warms evenly instead of cracking. If a joint already split, we repair it on the same visit. To keep it from happening again, read our guide to preventing frozen pipes from bursting in Chicago.
Our Reviews
Your pipe thaws evenly, without the open flame or high heat that splits copper and PEX joints.
Water damage stays small, because we shut off the right valve and stop the leak first.
The weak spot gets fixed, with insulation or rerouting for any line in a cold wall or crawlspace.
You get a written record of what failed and what we repaired, useful for an insurance claim.
You know the price before any work starts, even on a holiday night.
You deal with a local Chicago company, not a national dispatch line.
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Water on the floor? Here is the order that matters
First, shut off the main water valve. In most Chicago homes it is in the basement next to the water meter, where the service line comes through the front wall. Then turn off power to any room where water is near outlets or appliances. If you are not sure the pipe has split yet, our guide on when to thaw a pipe yourself and when to call a pro walks you through it.
When we arrive, we confirm the water is off, open up only what we need to reach the split, replace the damaged section and pressure-test the line before we leave. A hard freeze often splits a pipe in more than one place, so we check the whole run, not just the obvious leak.
When the drain is frozen, not the faucet
Water comes out of the tap but will not go down the drain. That is a frozen drain or sewer line, and it is common in Chicago where a line runs through an unheated addition, under a garage slab or close to the surface outside. A cable machine only pokes a small hole through the ice. Water jetting clears the whole line. See how our hydro jetting service works.
Once the line runs again, we can follow up with a camera inspection to check whether the freeze cracked the pipe or pushed a joint out of line, so a small winter problem does not turn into a backup in spring.
Find and Protect
We locate the frozen section and shut off the right valve so nothing floods while we work.
Thaw and Repair
Controlled, even heat brings the flow back. Any split section gets replaced on the same visit.
Stop the Repeat
We insulate or reroute the cold spot so the same pipe does not freeze next winter.